Control & Support Services
Depending on how you want to work with us (and the amount of in-house resource you have), we provide several levels of support: we can relay issues to your site FM team; provide a remote fix if possible; or send a qualified engineer to site.
Alarm Analysis & Reporting
Our alarm reporting enables you to view incidents estate-wide and drill down to the site level for a more detailed analysis. Alarms are intelligently prioritised and redirected as appropriate.
Changes To Settings
Sometimes operating hours can change, either permanently or seasonally (for things like Christmas or altered shift patterns). We can change your settings globally for you, removing any hassle and ensuring your sites are still well managed.
Using intelligence gained from your environment, or by interfacing directly with your plant, we can remotely diagnose faults in plant and have them flagged with your FM provider.